o Answer customers' questions about products, prices, availability, and delivery.
o Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
o Resolving customer complaints brought to your attention.
o Overseeing the customer service process.
o Managing a team of representatives offering customer support.
o Maintain customer records, using automated systems.
o Inform customers of estimated delivery schedules and other information pertaining to purchased products.
o Managing our different Social Media Platforms.
o Possessing excellent product knowledge to enhance customer support.
Job Type: Full-time
Salary: From Rs35,000.00 per month
Ability to commute/relocate:
- Karachi: Reliably commute or planning to relocate before starting work (Required)
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