eLearning Campus is seeking dynamic and customer-focused individuals to join our team as Customer Service Representatives. As a representative of our academy, you will play a crucial role in providing exceptional service to our clients, ensuring effective communication in both Urdu and English Languages.
Requirements:
- Fluency in both Urdu and English languages is mandatory.
- Previous experience in customer support or a similar role is preferred.
- Strong communication and interpersonal skills.
- Ability to adapt to a flexible shift schedule.
- Positive attitude and personality.
Responsibilities:
- Communicate fluently in both Urdu and English to effectively assist and address client inquiries.
- Handle client interactions via phone calls, providing information about our services, courses, and addressing any concerns or questions.
- Able to work in one of the mentioned shifts, including 2:00 PM to 10:00 PM and 10:00 PM to 6:00 AM
- Provide detailed information about the courses and services offered by eLearning Campus, guiding clients through the registration and enrollment process.
- Resolve client issues promptly and professionally, ensuring a positive customer experience.
Location: Rehmanabad, Rawalpindi.
Job Type: Full-time
Salary: Rs20,000.00 - Rs25,000.00 per month
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